Shipping policy

Delivery

All orders will be dispatched on regular working days, Monday to Friday.

Please also note that the shipping rates for many items we sell are weight-based. 

Delivery Methods

Depending on how much you want to get your hands on your new goodies and where you live, there are a few ways we can get your stuff to you:

Domestic/ Singapore 

We use only third-party shippers (e.g. Ninjavan) and our own drivers to deliver your packages. We are a small little shop with only a handful of people helping out. If we get very very busy, there may be a small delay in shipping! Generally orders will ship within one to two business days, depending on time the order was placed.

Our delivery charges are based on the parcel weight and the price will start from $4.50 for the majority of orders (under 5kg).  For heavy & bulky parcels the delivery charge will increase.  You will be able to review an estimated shipping cost on the cart page prior to placing your order. 

For orders above $80, deliveries are FREE.

If available, you will be issued a tracking number for your package when it is shipped. This should allow you to see exactly where your package is and when it should arrive. Of course, If you need to make special shipping arrangements (emergency birthday gifts), please enter a message in the comments box during checkout or contact us and we will be happy to help!

Self-Collection 

For customers who need your order right away or there is no one home to receive your order, you could select this option for your convenience.

Do allow 1 hour buffer time (2 hour if loads of wrapping is needed & during peak seasons as well) after you placed your order for us to get your items ready for collection. 

At the moment we are available on the weekdays, Monday to Friday, 10am - 7pm. Orders can be collected our warehouse located in Serangoon / Upper Paya Lebar. Please message us your order number and we will send you the warehouse address.

However if these timings aren't convenient for you as well, or you have a specific time you prefer just contact us or leave a message at the comments box during check out. We are sure we can work something out.