All first orders are on a pro-forma basis. Once a reliable trading history is established, you can apply for a wholesale credit account. Existing account holders are required to pay 30 days from date of invoice. Dudutoys does not send orders to customers with outstanding accounts.
HOW ARE BACKORDERS MANAGED?
If an ordered item is not available at time of dispatch, the item will be placed on backorder. A customer is able to view their backorders when logged into their online account. Back orders are paid for in advance.
HOW ARE FREIGHT CHARGES DETERMINED?
Freight charges are determined on a cubic or weight scale; whichever is greater.
WHEN CAN I EXPECT MY DELIVERY?
We strive to get your goods to you in a timely manner. Dispatch typically occurs within 48 hours of receiving an order. During busy periods, particularly trade fair times or seasonal retail peaks, extra time may be required to process your order.
NEED MORE INFORMATION?
If you have any questions, please don’t hesitate to contact us.